Privacy Notice

EDENBRIDGE ADVISORY SDN. BHD. (202601038609 / 1700704-V) (“EdenBridge”, “we”, “us” or “our”) respects your privacy. This notice explains how we collect, use, disclose, retain and protect personal data in connection with our website and enquiries, in accordance with Malaysia’s Personal Data Protection Act 2010 [Act 709] and applicable amendments.

1. Personal data we may collect

We may collect information you provide directly, including your name, organisation, role, work email, telephone number, areas of interest, enquiry details and other information included in correspondence. We may also receive limited technical information such as browser type, device information, IP address, pages visited and cookie data where our website tools collect it.

2. How we use personal data

• Respond to enquiries and arrange discussions;
• Assess potential engagements and prepare proposals;
• Manage client, partner and supplier relationships;
• Deliver services and administer agreements;
• Operate, secure and improve our website;
• Maintain business records and meet legal, regulatory or professional obligations; and
• Send relevant updates where you have agreed or where permitted by law.

3. Notice and choice

Where required, we will provide notice of the purpose for collecting personal data and obtain consent or another lawful basis recognised under applicable law. You may decline to provide optional information, although this may limit our ability to respond or provide a requested service.

4. Disclosure

We may disclose personal data to professional advisers, specialist partners, technology and hosting providers, administrative service providers, regulators or authorities where reasonably necessary for the purposes above. We do not sell personal data. Service providers are expected to process information only for agreed purposes and with appropriate safeguards.

5. Cross-border processing

Some service providers may process or store information outside Malaysia. Where this occurs, we will take reasonable steps required by applicable law to ensure appropriate protection.

6. Security and retention

We take practical measures designed to protect personal data against loss, misuse, modification, unauthorised access or disclosure. We retain personal data only for as long as reasonably necessary for the relevant purpose, legal obligation or legitimate business record, after which it will be securely deleted or anonymised where appropriate.

7. Access, correction and withdrawal

Subject to applicable law, you may request access to or correction of your personal data, withdraw consent where processing relies on consent, or ask questions about our handling of your information. We may need to verify your identity and may be entitled to refuse or limit a request in circumstances permitted by law.

8. Cookies and website analytics

Our website may use essential cookies and limited analytics technologies. Browser settings may allow you to block or delete cookies, although some website functions may be affected. If non-essential cookies are introduced, we will update this notice and provide appropriate choices.

9. Third-party links

Our website may link to third-party websites. Their privacy practices are governed by their own notices, and we are not responsible for their content or data handling.

10. Updates to this notice

We may update this notice to reflect changes in our practices, services or legal requirements. The revised date will be shown at the top of this page.

11. Contact us

For privacy questions or requests, contact:
EDENBRIDGE ADVISORY SDN. BHD.
Email: enquiries@edenbridgeadvisory.com